Frequently asked questions

 Listed below are some questions that are often asked by our clients. The list is by no means exhaustive and each property has different criteria, therefore please send us an email at hello@vendee.holiday if you have a specific question relating to one of our properties.
  1. Cleaning
    Guests are asked to leave the property as they found it on arrival. Not doing so can affect the return of your security deposit. Specific instructions on cleaning are found at each property.
  2. Arrival and departure times
    All the properties shown on the website have a Saturday changeover and a 4pm arrival time and a 10am departure time, unless otherwise shown. Out of season arrival day and length of stay may vary.
  3. Linen
    All the properties shown include the supply of linen and towels for the duration of the stay. Some properties offer a mid stay refreshment of linen service and this is indicated at the time of booking. All properties do not provide pool towels.
  4. Swimming Pools
    The majority of our properties have their own private swimming pools. Some swimming pools have safety features such as pool alarms, covers and fences, but not all. Please familiarise yourself thoroughly with the depth of the pool and how to get out, and exercise safety and caution at all times (our pools do not have lifeguards), especially with children and non-swimmers. Children and non-swimmers are your responsibility at all times. Swimming pools are usually not available in low season. If your rental falls within this season please check with us whether the pool is open. Pool heating is provided in some villas, a supplementary cost may apply. Please see the relevant property pages for details. Where pool heating is charged at a supplement, this is usually payable locally. Please note that in general, the maximum heat is 24 degrees for the pool.
  5. Do you have villas suitable for wheelchair access?
    We do offer some properties that are suitable for wheelchair access. Please contact us for more details.
  6. How do I book a villa?
    Select the property you would like to book by browsing our website. Simply fill out the online enquiry forms to register your interest in a villa, you’ll find buttons at the bottom of each property page to do this. If you’re interested in a specific villa and a specific week we recommend email us as this is the best way to confirm your preferred villa. Contact us at hello@vendee.holiday or +33 (0) 251 289948.
  7. Cancellation policy
    In the event of a cancellation, prior to 8 weeks before the rental commences, only the booking deposit will be relinquished. Within 8 weeks the cancellation charges will be the full rental charge. It is recommended that clients take out insurance at the time of booking – to cover medical, personal and cancellation charges.
  8. WiFi
    All the properties shown offer a free WiFi service.